Refund policy

Refunds and Returns

Any item can be exchanged for store credit if it is returned within 7 days of purchase. To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unfortunately we do not offer a store credit on opened or used products and do not offer exchanges online. Shipping costs are the responsibility of the customer and are non-refundable. Likewise, we do not accept returns or refunds for any purchases bought in-store.

Please send your order back to:
Enhance Arts
18780 Manitoba St
Vancouver, BC
V5Y 0G9

We will notify you once your return has been received and approved. The store credit will be processed and can be used on any service or product with no expiration date. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at rendezvous@enhancearts.ca

If getting in touch about a return, please include your order number and product details in the email.